📜 Privacy Policy

Effective Date: 10-07-2025
Last Updated: 10-07-2025
This Privacy Policy describes how Statlab ("we", "our", or "us") collects, uses, stores, shares, and protects your personal data when you use our application Dastavez (the "App"), website, and associated services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. 🔍 Who We Are

Statlab is a Pakistan-based company offering digital solutions in the field of research, analytics, and process innovation. Our product, Dastavez, enables users to design and disseminate forms, polls, and questionnaires to gather insights and data.

We are committed to safeguarding your privacy and ensuring that your personal data is protected.

2. 📥 Information We Collect

We collect the following types of information:

  • a) Information You Provide Directly
    • Name, email address, and profile photo (via sign-up forms or third-party logins)
    • Questionnaire responses
    • Custom form data (e.g., answers to polls/surveys)
    • Feedback, support queries, or correspondence
  • b) Information Collected Automatically
    • Device type, OS version, and browser type
    • IP address and location (approximate)
    • Usage logs and analytics (e.g., time spent, clicks)
    • Cookies and session tokens
  • c) Third-Party Login Data

    If you sign up using Google, Facebook, or Apple, we may access your basic profile information subject to your authorization, such as:

    • Name
    • Email address
    • Profile photo

3. ⚙️ How We Use Your Information

  • To register and authenticate users
  • To provide and improve the App's core functionality
  • To save and share form results and analytics
  • To personalize user experience
  • To send important service notifications
  • To analyse performance and troubleshoot issues
  • To reward users based on their responses (via point systems or value coins)

4. 🛡️ Data Security

We use industry-standard measures to protect your information:

  • Encrypted data transmission via HTTPS
  • Secure storage in protected servers
  • Access controls and internal audit logs
  • Token-based authentication for third-party APIs

Despite our efforts, no method of data transmission over the internet or method of electronic storage is 100% secure. We encourage users to practice good password hygiene and avoid sharing sensitive information.

5. 📍 Data Storage and Location

Your data is stored securely on servers operated by trusted third-party providers. These may be located outside of your country of residence, depending on infrastructure and performance needs.

6. 🌍 International Users and GDPR Statement

Currently, Dastavez and Statlab do not actively target or offer services to users located in the European Union (EU) or European Economic Area (EEA). We do not intentionally collect personal data of EU residents.

However, to comply with platform requirements (e.g., Google, Facebook), we have designated a Data Protection Contact responsible for overseeing privacy-related matters.

Data Protection Contact
Name: Ahmed Alam Anwar
Email: privacy@dastavez.net
Address: First Floor, 1004 Quaid block, Sector E, Bahria Town, Lahore
Phone: +92 309 8906611

Should we expand to serve EU users in the future, we will appoint a formal Data Protection Officer (DPO) and ensure full GDPR compliance, including lawful basis for processing, data subject rights, and EU representative designation.

7. 🗃️ Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, regulatory, or contractual obligations
  • Resolve disputes or enforce our terms

You may request deletion of your data at any time (see Section 10).

8. 📤 Sharing and Disclosure

We do not sell your personal data.
We may share data only in the following cases:

  • With your consent
  • With service providers or sub-processors under binding agreements (e.g., hosting, analytics)
  • To comply with legal obligations or respond to lawful requests from public authorities
  • To protect the rights, security, or property of Statlab, users, or others

9. 🍪 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Analyse user behaviour and preferences
  • Improve platform performance

You can modify your cookie settings in your browser. Some features may not function correctly if cookies are disabled.

10. 🔓 Your Rights and Choices

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to processing or request restriction
  • Withdraw consent where applicable
  • Request data portability (if supported)

To make such requests, contact us at privacy@dastavez.net. We will respond within a reasonable timeframe.

11. 👶 Children's Privacy

Our App is not intended for use by individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us data, please contact us immediately.

12. 🔄 Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, law, or our services. We will notify you via email or in-app notices if material changes occur.

Please review this policy periodically to stay informed.

13. 📩 Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Statlab
Email: privacy@dastavez.net
Address: First Floor, 1004-Quaid Block, Bahria Town, Lahore
Phone: +92 309 8906611